How to Manage Notification Settings

1. Log in to your Nextelco Account:
   
   
   • Enter your credentials to access the dashboard.
2. Navigate to the Settings Section:
   
   
   • On the left sidebar, find and click on the Settings option.
   • On the menu that opens scroll down to  select Notification Settings.
3. Viewing Notification Categories:
   
   
   • You will see different categories for notifications, such as:
     
     
   • Billing
   • Call Center
   • Contact
   • Email Marketing
   • Messaging
   • Phone Number
   • SMS Marketing
   • 

Managing Billing Notifications

1. Select the Billing Tab:
   

• Click on the Billing tab to view notification settings related to your billing activities.

2. Configure Notification Scope:
   

• Under the Billing tab, you’ll see options for different notification scopes like Subscriptions and Low Balance.
• You can choose to receive notifications via:Bell Icon: Web notifications
  SMS Icon: Text messages
  Email Icon: Email notifications

• To activate or deactivate any notification method, click on the respective icon. If the icon is highlighted, the notification method is active.

3. Save Your Settings:
   
   
   • After making your selections, click the Save button to apply your changes.
4. Select Call Center Tab:
   

• Under the Call Center  tab – Notifications related to call center activities, you’ll see options for different notification scopes like Campaigns, Agents and missed calls
• You can choose to receive notifications via:
• Bell Icon: Web notifications
  SMS Icon: Text messages
  Email Icon: Email notifications

2. Select Contact Tab:
   

• Under the Contact tab –  Notifications related to contacts, you’ll see options for different notification scopes like contact lists and contact list updated
• You can choose to receive notifications via:Bell Icon: Web notifications
  SMS Icon: Text messages
  Email Icon: Email notifications

3.  Select Email Marketing Tab: 

• Under the Email Marketing tab –  Notifications related to Email Marketing, you’ll see options for different notification scopes like campaigns, templates and verified senders
• You can choose to receive notifications via:Bell Icon: Web notifications
  SMS Icon: Text messages
  Email Icon: Email notifications

4.  Select Messaging Tab: 

• Under the Messaging tab –  Notifications related to Messaging, you’ll see options for different notification scopes like campaigns, templates and verified senders
• You can choose to receive notifications via:Bell Icon: Web notifications
  SMS Icon: Text messages
  Email Icon: Email notifications

5. Select Phone Number Tab:
   

• Under the Phone Number tab –  Notifications related to voice calls, you’ll see options for different notification scopes like Purchased, Owned Numbers, Phone Number Approved, Phone Number Disconnected
• You can choose to receive notifications via:
  Bell Icon: Web notifications
  SMS Icon: Text messages
  Email Icon: Email notifications

6. Select SMS Marketing  Tab:

• Under the SMS Marketing tab –  Notifications related to voice calls, you’ll see options for different notification scopes like campaigns and campaigns sent
• You can choose to receive notifications via:
  Bell Icon: Web notifications
  SMS Icon: Text messages
  Email Icon: Email notifications

Tips

• Regularly review your notification settings to ensure you are receiving updates through your preferred channels.
• You can manage multiple notification methods to stay informed via SMS, email, or directly on the web portal.